Scalavender Promise: Produce Quality Wedding Dresses to Realize the Dream for Every Bride.
For Custom Made Dress, please complete the format below and offer us when you place the order. Bust ___inch or ___cm, Waist ___inch or ___cm, Hips ___inch or ___cm, Hollow to hem(with shoes) ___inch or ___cm , Your Height(with shoes) ___inch or ___cm, Arm Length ___inch or ___cm,
How to Measure
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free custom measurement. Please see the followed list of quality issues which are fully refundable for: Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress. In order for your return or exchange to be accepted, please carefully follow our guide: 1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance) 2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc. 3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted. 4. The tracking number of the returned item must be provided together with the reference code issued. 5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.